In Kenya, the regulatory bodies that govern Business Process Outsourcing (BPO) companies include:

• Communications Authority of Kenya (CAK): CA licenses and regulates BPO companies that provide telecommunication services, such as call centers or customer support centers.
• Data Protection Commissioner: Enforces data protection laws in Kenya. The office ensures that BPO companies comply with the Data Protection Act.
• Kenya Revenue Authority (KRA): The KRA is responsible for tax administration in Kenya.
• Capital Markets Authority (CMA): BPO companies involved in financial services, such as debt collection or investment services are required by the authority to be compliant with regulations related to financial services and securities.
• Ministry of Labour and Social Protection: The Ministry of Labour and Social Protection is responsible for labor-related matters in Kenya. BPO companies must comply with labor laws, including those related to employment contracts, working conditions, minimum wages, and employee rights. The ministry ensures compliance with labor regulations and provides guidance on labor-related issues.
• Kenya Information and Communications Technology Authority (ICTA): The ICTA is responsible for the development and regulation of information and communication technologies in Kenya. They oversee the implementation of policies and regulations in the ICT sector, which may affect BPO companies.

These regulatory bodies work together to ensure that BPO companies in Kenya adhere to relevant laws, regulations, and standards. It's important for BPO companies to stay informed about the specific requirements and obligations set forth by these regulatory bodies to ensure compliance and smooth operations.